SafeSend Status

All Systems Operational

About This Site

Welcome to SafeSend's home for real time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

SafeSend Returns Operational

SafeSend Exchange Operational

TicTie Calculate 4.5 Operational

SafeSend.com Operational

SafeSend Help Center Operational

SafeSend Organizers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

SafeSend Exchange Expiration Notification Emails

Resolved - This issue has been fixed and the expiration notification service has been turned back on. For any questions or concerns, please contact our Support team at support@safesend.com or 855-818-3552.
May 18, 10:22 MDT

Identified - Due to an ongoing issue with expiration notification emails being sent for items already downloaded, we have turned off the expiration notification service. While this will stop inaccurate notifications from being sent, it will also prevent accurate notifications from being sent. We are diligently working to fix this issue and get the notification service turned back on.

We will provide updates as more information is available. For any questions or concerns, please contact our Support team at support@safesend.com or 855-818-3552.
May 12, 14:09 MDT

May 17, 2022

SafeSend Returns - Error on Upload

Resolved - This issue has been resolved.
May 17, 06:36 MDT

Investigating - We have received reports of errors when trying to upload returns. We are investigating and will provide an update once more information is available.
May 16, 15:01 MDT

May 16, 2022

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.