All Systems Operational

About This Site

Welcome to SafeSend's home for real time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Returns Operational
Gather Operational
Organizers Operational
Extensions Operational
Exchange Operational
Help Center Operational
TicTie Calculate Operational
SafeSend.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

Service Interruption - Client Experience Loading Issues
Resolved - Our metrics and internal testing continue to indicate SafeSend Returns remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
Sep 15, 14:54 MDT
Monitoring - We are aware of a brief disruption affecting the SafeSend Returns client experience. The issue has been resolved, and the login functionality is restored. We will continue to monitor our internal metrics and customer contacts to confirm full resolution.
Sep 15, 10:02 MDT
Update - Investigating - We are aware of a service interruption affecting the SafeSend Returns client experience. Taxpayers are currently unable to login or access SafeSend Returns. We are actively investigating the cause, and appreciate your patience on this busy tax deadline day. We will share updates as we learn more.
Sep 15, 09:31 MDT
Update - We are continuing to investigate this issue.
Sep 15, 08:30 MDT
Investigating - We are aware of a service interruption affecting the SafeSend Returns client experience, are investigating the cause, and will provide updates as we learn more. 

Impact: Reduced functionality

Thank you for your patience.
Sep 15, 08:30 MDT

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage