cPaperless, LLC Status

All Systems Operational

About This Site

Welcome to cPaperless LLC's home for real time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

SafeSend Returns v4.0 Operational

SafeSend v6.2 Operational

SignatureFlow v5.7 Operational

TicTie Calculate 4.5 Operational

cpaperless.com Operational

cPaperless Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 7, 2020

No incidents reported today.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

Tax Returns Stuck in "Preparing for Delivery"

Resolved - This issue has been resolved. You can now send returns without them getting stuck in preparing for delivery.

For returns that are already stuck, you must reupload, reprocess and deliver them again if you haven’t already. Returns stuck with the “Preparing for Delivery” status will have the option to delete after 24 hours since the initial attempt to send. Once the option appears, you may delete and you will not be charged for that return.
Mar 27, 09:18 CDT

Identified - The issue has been identified and a fix is in progress. This issue is sporadic and not affecting all returns.
Mar 26, 11:24 CDT

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.