Welcome to SafeSend's home for real time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Returns
Operational
90 days ago
99.94
% uptime
Today
Gather
Operational
90 days ago
99.95
% uptime
Today
Organizers
Operational
90 days ago
100.0
% uptime
Today
Extensions
Operational
90 days ago
100.0
% uptime
Today
Exchange
Operational
90 days ago
100.0
% uptime
Today
Help Center
Operational
90 days ago
100.0
% uptime
Today
TicTie Calculate
Operational
90 days ago
100.0
% uptime
Today
SafeSend.com
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The service interruption that affected access to some taxpayer returns and Client View has been resolved.
All systems are now fully operational.
We appreciate your patience and understanding while our team worked to restore access.
Apr 15, 16:32 MDT
Update -
We are continuing to investigate an issue that is preventing some taxpayers from accessing their returns. Affected users may see a blank screen or a “Bad Gateway” error. This may also impact access to Client View on the firm side.
We are continuing to see signs of improvement and are working to restore full functionality as quickly as possible.
Thank you for your continued patience.
Apr 15, 15:47 MDT
Investigating -
We’re currently looking into an issue that’s preventing some taxpayers from accessing their returns. Users may see a blank screen or a “Bad Gateway” error. This may also affect access to Client View on the firm side.
Our team is actively investigating and working to restore full functionality as quickly as possible. We’ll share updates as we have them.