All Systems Operational

About This Site

Welcome to SafeSend's home for real time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Returns Operational
90 days ago
99.94 % uptime
Today
Gather Operational
90 days ago
99.95 % uptime
Today
Organizers Operational
90 days ago
100.0 % uptime
Today
Extensions Operational
90 days ago
100.0 % uptime
Today
Exchange Operational
90 days ago
100.0 % uptime
Today
Help Center Operational
90 days ago
100.0 % uptime
Today
TicTie Calculate Operational
90 days ago
100.0 % uptime
Today
SafeSend.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Resolved - The service interruption that affected access to some taxpayer returns and Client View has been resolved.

All systems are now fully operational.

We appreciate your patience and understanding while our team worked to restore access.

Apr 15, 16:32 MDT
Update - We are continuing to investigate an issue that is preventing some taxpayers from accessing their returns. Affected users may see a blank screen or a “Bad Gateway” error. This may also impact access to Client View on the firm side.

We are continuing to see signs of improvement and are working to restore full functionality as quickly as possible.

Thank you for your continued patience.

Apr 15, 15:47 MDT
Investigating - We’re currently looking into an issue that’s preventing some taxpayers from accessing their returns. Users may see a blank screen or a “Bad Gateway” error. This may also affect access to Client View on the firm side.

Our team is actively investigating and working to restore full functionality as quickly as possible. We’ll share updates as we have them.

Thank you for your patience.

Apr 15, 12:49 MDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.