SafeSend Returns Loading and Processing Issue

Incident Report for cPaperless, LLC

Resolved

Performance is back to normal. Due to the high amount of traffic this week, we'll monitor on a frequent basis.

Posted Oct 13, 2020 - 09:09 CDT

Update

We are continuing to monitor for any further issues.

Posted Oct 13, 2020 - 08:23 CDT

Monitoring

Performance has improved but we will continue to monitor on a regular basis.

Posted Oct 12, 2020 - 21:41 CDT

Investigating

SafeSend Returns is experiencing noticeable processing and loading issues, our engineering team is working on a resolution.

Posted Oct 12, 2020 - 15:32 CDT

This incident affected: SafeSend Returns v4.0.