Sporadic reports of Initial emails and Access Code emails are not being delivered

Incident Report for cPaperless, LLC

Resolved

This incident has been resolved. The system will be sending out the prior emails, however, we recommend sending a reminder to your taxpayers so that they receive these emails in a timely manner.

Posted 7 months ago. Mar 15, 2019 - 15:59 CDT

Update

We are continuing to investigate this issue.

Posted 7 months ago. Mar 15, 2019 - 15:12 CDT

Investigating

We are currently investigating this issue.

Posted 7 months ago. Mar 15, 2019 - 14:54 CDT

This incident affected: SafeSend Returns v4.0.

Subscribe to Incident