Sporadic reports of Initial emails and Access Code emails are not being delivered

Incident Report for SafeSend

Resolved

This incident has been resolved. The system will be sending out the prior emails, however, we recommend sending a reminder to your taxpayers so that they receive these emails in a timely manner.
Posted Mar 15, 2019 - 14:59 MDT

Update

We are continuing to investigate this issue.
Posted Mar 15, 2019 - 14:12 MDT

Investigating

We are currently investigating this issue.
Posted Mar 15, 2019 - 13:54 MDT
This incident affected: Returns.